Get ready for Our New Update Release!

Here's what you need to know

Important changes go live Sept 1, 2025.
Scheduled downtime: Sun, Aug 31, 7pm–1am CST.

What's changing in uSource?

We are evolving to improve your experience with a refreshed design, removal of lesser-used features, and updated pricing. Best of all, Ops Mobile will now be included at no extra cost, reducing your overall expenses, while giving your team enhanced tools to make daily operations easier.

On September 1st, we’re removing the following sections: 

  • Sales CRM

    • Leads
    • Opportunities

  • Purchasing & Asset Management

    • Vendors
    • Parts & Supplies
    • Supply requests
    • Purchase order
    • Equipment

This allows us to focus on the features you use most in your daily operations, such as Teams, Projects, Work Orders, Inspections, and Tickets — tools that bring the most value in your business.

Set-of-banners---Hubspot-Landing-page---Upcoming-updates

How will this affect your data?

Your data from the removed sections will remain safe and accessible.

You can request any records from Sales, Purchasing, or Asset Management by contacting your Customer Success Manager, or email us at help@usource.com.

Data-export

What Should You Do?

We recommend transitioning away from these sections and exporting or downloading any needed data before September 1st. Other than this, no immediate action is required. 

⚠️ Please plan ahead. On Sunday, August 31st, from 7:00 p.m. to 1:00 a.m. CST, the system will be unavailable while our team deploys the new release. This means the hub will not be accessible to anyone during those hours. Be sure to reschedule or adjust any planned usage as needed. Normal operations will resume on Monday with the announced updates.

Remember: Your data from the removed features will still be accessible at your request.

 

Pricing Summary

New Pricing, More Value for You

With these updates, we've removed lesser-used features, enhanced the tools our customers rely on most, and created a pricing model designed to give you more value at a lower cost!

👉 Ops Mobile is now included at no extra charge – everything you need is now in one place.

Here's what's new:

  • First 3 users remain free for 1 year
  • Starting with the 4th user: $11.99 per month per user for our core features
  • Optional Time & Attendance add-on: $3 per user per month.

Your current billing remains unchanged until September 1st. From that date forward, the new pricing will be reflected automatically in our system.

For any questions, please contact your Customer Success Manager or email us at: help@usource.com.

New_Core menu

Key Features That Remain

The features that remain are the core of our hub — everything you need to run daily operations with ease::

Core Features (included – $11.99/user/month starting with the 4th user)
A complete operational toolkit for service providers and property managers. Manage inspections, projects, work orders, tickets, invoices, and more — in a unified hub with mobile and web access.
Best for: Team Managers and Supervisors

Includes:

  • Reports & Documents
  • Organization & Collaboration Tools
  • Teams
  • Projects
  • Work Orders & Inspections
  • Tickets & Invoices
  • Time Logs
  • Groups & Roles
  • Settings & User Management
  • Subscription Control

Time & Attendance (Add-on – $3.00/user/month)
Simplify time tracking and team scheduling. Enable your team to clock-in and auto clock-out, view schedules, and log hours directly from mobile or web — making it easy to track and verify work time across multiple projects.
Best for: Service Professionals in the field

Includes:

  • Project Tracking
  • My Schedule (Shift Visibility)
  • Ticket Management
  • Time Logs

 

Need help transitioning?

Book a training session with your Customer Success Manager or contact: help@usource.com

 

 

Thanks for growing with us as we prepare for the next evolution of uSource.